How do I know which sealing material I need?+
Medium, temperature and pressure decide. A removed old part helps: hardness, colour and bending behaviour give clues, but only the plant documentation is conclusive. If in doubt send us a photo together with medium and operating temperature and our technical sales team will identify the material.
Can I get seals to drawing or as a replica?+
Yes. Moulded seals, cut parts and stampings are produced to size. We need outer and inner dimension, thickness, hole pattern plus medium and temperature. For replicas a dimensioned photo of the old part is usually enough.
How long can seals be stored?+
Elastomers age even unused. Stored cool, dark and free of tension, NBR and EPDM remain usable for several years, FKM considerably longer. Avoid ozone sources such as electric motors close to the storage location.
Can I order seals on account?+
Card payment, Apple Pay and Google Pay are available immediately. Purchase on account and prepayment by bank transfer are in preparation for business customers and will be available shortly. If a card declines a larger amount, please contact us — we handle those orders individually.
How quickly are seals delivered?+
15 items in this category are currently listed as available. There is no blanket delivery time — it depends on the item, and stock goods, made-to-order parts and special versions differ considerably. The figure that applies is stated on the product page.
Do I get technical data sheets for seals?+
Yes. Data sheets, dimensional drawings and manuals are — where provided by the manufacturer — filed under “Downloads” on each product and accessible without an account. If a document is missing we will supply it on request.
Who is my contractual partner when I order?+
shukchok. Even where an external supplier lists and ships the product, shukchok remains the seller and contractual partner. Invoicing, payment processing, warranty and refunds all run through shukchok — you have exactly one point of contact.
Can I return seals?+
Unused stock items can be returned within the statutory and contractual rules. Items made or configured to customer specification are excluded from return. Please register a return in advance so we can allocate the process.