Customs outside the EU: two borders that do not run together
The demand at the door is the normal case abroad, so a delivered price is not a price — it is an estimate with a second invoice behind it. Across a customs border shukchok delivers duty paid: what you saw when you ordered is what arrives.

Two maps, one delivery
The carrier presents nothing afterwards — but only one of the two borders decides that
Most people picture one European border. There are two, and they do not coincide: the customs territory determines where duty arises, the VAT territory where the common VAT rules apply.
The Canary Islands belong to the customs territory but not to the VAT territory — goods moving there cross no customs border in the ordinary sense yet leave the common tax area. Monaco is the mirror image: not an EU member state, but part of the customs territory through France.
For your delivery clause the customs territory is what counts, because that is the only line at which duty arises. Beyond it we deliver duty paid: duty and import charges are collected during the order and stand in the total, and the carrier presents nothing afterwards. Which delivery term applies to an item is stated on the item.
- Determined from the destination country, not from whether somewhere feels European
- A commodity code on all 114 items makes the figure calculable in advance
- Later changes in rates or exchange rates create no claim (clause 8.4)
Four destinations
What happens where
Three ordinary cases and one that needs an individual answer. The delivery clause is stated on the order document in every case.
| Destination | Examples | Delivery clause | What happens to charges |
|---|---|---|---|
| Germany | Domestic delivery | DAP | No customs procedure; VAT at the statutory rate |
| Inside the EU customs territory | Austria, the Netherlands, Poland, Monaco | DAP | No duty and no import charges; VAT depends on your VAT ID |
| Outside the EU customs territory | Switzerland, United Kingdom, Norway, United States, Japan | DDP | Duty and import charges are calculated during checkout and are contained in the total shown; the carrier does not re-bill you |
| Special territories | Territories inside one border and outside the other | Determined per destination | The two questions get different answers; the applicable treatment is resolved during checkout rather than assumed |

The word that means two things
Origin appears twice in customs law, and only one version saves money
Non-preferential origin answers where goods are deemed to come from for statistics, trade measures and marking. Preferential origin answers whether goods qualify for a reduced rate under an agreement between the Union and the destination country. The second is the one that changes the amount — and the one that requires evidence.
That difference decides what a catalogue can hand you. The origin data behind the calculation you see at checkout is not a preferential origin statement, and no wording on a page could turn it into one. If you need a supplier’s declaration, ask for the position you are buying rather than for the range.
Ask before the order, too. This is another document that is far harder to obtain once the goods have shipped.
- A country name in a data field is not a statement on origin
- Keep the commodity code in your own article record — your forwarder asks for it first
- It rarely changes, and it makes a landed-cost comparison between suppliers meaningful
The neighbouring questions
The other border, and what goes across this one
- VAT on deliveries within the EUThe other border, and the rule that actually applies to goods.
- For procurement teamsFree-shipping thresholds by zone, PO number and cost centre through to the invoice.
- Seals and gasketsLight, small and frequently sent across a customs border.
- Filters and strainersCommodity code at the position, so the total is fixed in advance.
Two ways in
See the total before you commit, not after the doorbell
Across a customs border duty and import charges are calculated during checkout from the commodity code and the destination and are contained in the amount shown. And if you manufacture or trade yourself: listing here puts your range in front of buyers outside the EU through the same ordering process, without a listing fee.